A Concierge may also assist with tasks such as arranging for transportation, accepting packages, and communicating with guests or tenants. They greet and interact with patrons, and provide assistance with a variety of day-to-day tasks. Use the objective statement to make a great first impression, by communicating to the employer why you are interested in working as a concierge in their establishment. The resume begins with a well-written summary statement that provides an overview of the candidateâs potential value to a company. A Concierge should be adept in working in hospitality environments, such as hotels, resorts, or apartment buildings, so be sure to call to attention to your most relevant work experiences. A Concierge should have a background in hospitality with excellent communication skills. If you donât have the right skills listed, the chance for you to land that job will grow very thin. Top Concierge Skills. See example content below. If you hold a degree higher than a Bachelor Degree, you may leave out your High School. An ATS (Applicant Tracking System) is an automated resume scanner used by over 90% of employers which reject over 76% of resumes submitted on average. Use professional field-tested resume templates that follow the exact ‘resume rules’ employers look for. See example content below. Complete Degree Name (Candidate) – Major (GPA: List if over 3.3). Build professional cover letters in a few simple steps by using our free Cover Letter builder. Since 2018 Rolf manages Resume.io websites & content together with a dedicated team of Copywriters, Product Specialists, Designers and Developers. Below is a general job description: A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Your resume should also highlight job necessary skills and attributes such as strong communication skills and an outgoing and friendly personality. - Issued confirmation calls and reminder phone calls as necessary. Professionally Promote Resort Activities to Guests. Create the Perfect Hotel Front Desk Job Description for a Resume. Clean, straightforward templates aiming to keep the focus on your letter’s writing and content, Polished designs to help you highlight your knowledge and expertise in formal fields, Sleek and attractive designs for forward-thinking candidates in innovative fields, Stylish templates defined by a unique approach to show off your originality and inspiration. Cost Control. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Flexibility. Now that you’ve seen an example of a job winning Concierge resume, here are some tips to help you write your own. Arranged for transportation to and from airport, train station and events for visitors. The objective section of a concierge resume is the introductory statement of your resume. Adept at working in coordination with hotel staff and management at all times. By using one of Resume.io’s field-tested resumes, and following these helpful tips on the creation of your resume, you will be on your way to finding the job you are looking for. In the resume writing world, this is called. This is a myth put out by resume builders that value design over content. Things to put on your resume Specific skills to mention A Concierge is expected to be knowledgeable about hotel or building amenities, events, offerings, and promotions. When writing a cover letter, be sure to reference the requirements listed in the job description.In your letter, reference your most relevant or exceptional qualifications to help employers see why you're a great fit for the role. For the competent concierge market, you first need to include all the basic points in your resume and then look deeper into the mentioned skills. Make certain to personalize your concierge resume for each job opening and be sure to include your unique skill sets such as reliability, multitasking, organization as well as â¦ A complete guide with step by step expert tips. To help your resume stand out, you need to add your accomplishments and key skills to your resume’s Work Experience. Below we have listed the top skills for a front desk concierge : The more keywords your resume can âmatch,â the more likely it is that your resume will be selected for review by human eyes. Also, convey the value they would benefit if you are granted the job. Use this Hotel Concierge Resume as the starting point for your new job. Customise the CV template in A4 & US letter size to showcase your experience, skills and accomplishments for a â¦ Most of these positions require excellent customer service skills, attention to detail, teamwork, and good personal grooming. Didn’t get the specific answers you wanted from this page? Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years This will help you include only the most, Make small edits to your resume every time you apply for a job. Important Hospitality Skills for Resumes & Cover Letters ... managers, and sometimes porters, event planners, and a concierge, depending on the type of hotel. Patience. Be sure to include job specific skills. Able to function well in high-stress environments with professionalism and courtesy. There is no formal education requirement for Concierges, however, a certificate or degree in a hospitality related field is often preferred. Cashier, Outlook, and Data Entry represent a very decent share of skills found on resumes for Concierge with 29.54% of the total. We ranked the top skills based on the percentage of Concierge resumes they appeared on. Concierge, 11/2019 to 03/2020 Morries Honda â West Bend, Wis. Service-oriented Concierge with five years of hospitality experience and a stellar guest satisfaction record. Include the Skills section after experience. You can check out the Concierge resume example for more information! â¢ Polite: You will be interacting with guests on a regular basis, â¦ Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. Dependability. While a degree is not required, most concierge positions require applicants to have exceptional customer service skills to fulfill the needs of guests thoroughly. At 29.15%, Hospitality, Answer Phones, Database, and Compliance appear far less frequently, but are still a significant portion of the 10 top Concierge skills and qualifications found on resumes. For example, 12.4% of Concierge resumes contained Communication as a skill. An ideal professional concierge should exhibit the following skills: â Problem-solving skills. Build powerful resumes in only 5 minutes with our easy to use Resume Builder and get hired faster. Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. Concierge/Administrative Assistant Resume Headline : Highly experienced and reliable Concierge/Administrative Assistant with an exceptional work ethic and guest satisfaction record. Remember to use powerful action verbs and mention job specific accomplishments that prove you are an excellent candidate. LinkedIn URL. See example content below. Concierge Resume Vocabulary & Writing Tips. We’ve included several examples common for Concierge below. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Your ability to work to achieve the satisfaction of guests should be highlighted. Offering an array of skills in large-scale event planning, effective communication, leadership, contract writing, securing client discounts and payroll management. Your resume should include all your skills that are relevant to your target job. Clerical work is the part of the conciergeâs job that doesnât change much from day to day. A dynamic, results-oriented Concierge and offering focused leadership to drive sales and profitability in highly competitive markets. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Soft skills are harder to quantify. Remember to use as many powerful action verbs and job specific information as you can. Your Work Experience section should make up the bulk of your resume. Any honors or distinctions should be noted here as well. Telephone Etiquette. Top Concierge Skills Below we've compiled a list of the most important skills for a Concierge. A Concierge is a professional who typically works in hotels, resorts, or apartment buildings as a first line of contact administrator. > Concierge Resume Tips. - Fostered relationships between all departments throughout hotel. An impressive Concierge Resume should showcase a candidate’s ability to support an establishment with excellent customer service skills. How to Use Skills Lists. Highlight your biggest accomplishments and attributes here. Land 2x More Interviews…Guaranteed! Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. Speaking several languages, IT literacy and discretion are also highly valued at this job. City, State or Country if international These could all be relevant sections for your resume. ``` - Advanced Communication Skills - Conflict Resolution Skills - Outstanding Hospitality Skills - Patience - Multitasking Skills - Strong Organizational Skills. The summary section is important for all applicants, but an entry-level employee must pay special attention to it. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Phone | Email Remember to use basic formatting with clear section headings and a traditional layout. They may be considered to be upscale, high-end information desk employees. ``` - Responded to guest requests for special arrangements or services, such as transportation and reservations. Concierges typically work in the hospitality industry, such as in hotels and resorts, but they may also work in hospitals, real estate offices, and more. Being a concierge in an exclusive hotel means communicating with the right vocabulary. Make sure you've listed these in your skills for a concierge resume. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy. A new employer will prefer these skills on your resume. Writing a great Concierge cover letter is an important step in your job search journey. You can edit this Concierge resume example to get a quick start and easily build a perfect resume in just a few minutes. When it comes to what sections you need to include on your resume, you will know best! This is something hiring managers will want to see on your document, so itâs essential that you describe your professional experience and skills with the correct keywords. List all degrees and certifications here. However, soft skills require more information to help employers gauge your aptitude. When it comes to working in hospitality, soft skills are more important than practical skills. If you are not sure how to write each part, especially if you are doing this for the first time, it might be a good idea to look at the example sample resumes provided. â Learning skills. Punctuality. Remember that summaries are short and consist of pithy sentence fragments! Here are some guides from our blog to help you write these sections: Some resume will include other sections, such as Volunteer Experience or Technical Skills. The objective section is your first contact with the employer, so make the most of it! Conflict Resolution. Consistently achieve performance goals through enthusiasm, tenacity and initiative. The ideal candidate for a Concierge position is willing to provide patrons with hospitable assistance at all times. â Organizational skills. A proven job specific resume sample for landing your next job in 2020. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. actual responsibilities of a concierge will vary depending on where they work Finally, be sure to include top skills throughout your resume. Adept at managing interactions with a wide array of personality types with â¦ Copyright © ZipJob.com | All Rights Reserved, How To Write Your Resume’s Work Experience Section, How To Write Your Resume’s Education Section, Tips on how to write the perfect Concierge resume, Relevant Coursework: List coursework taken (even include those you are planning on taking), Clubs/Activities: List clubs and activities in which you participated, Relevant Projects: List 2-3 projects you have worked on, Limit yourself to between four and six bullet points for each position. Make your job-winning resume easy and fast with our top resume builder. Always start with your most recent positions at the top of your resume. How confident are you feeling about your resume? Make sure to only include your hard skills on your resume. Some examples include communication, problem solving, and emotional intelligence.